Loading...
Terms and Conditions

Terms and Conditions

Last Updated: 19.11.2024

1. Definitions

- "We," "Us," "Our": refer to InnovaVerse Tech Labs.
- "You," "User": refers to any individual or entity using our website or services.
- "Services": refers to all features provided by InnovaVerse Tech Labs Miłosz Nasiadka, NIP: 7611562618, REGON: 382410160, Zamkowa 5, 06-300 Przasnysz, Poland, including educational courses.
- "Platform": refers to our website and related service

2. Eligibility

- You must be at least 16 years of age to use our services.
- By creating an account, you confirm that all registration information provided is accurate and complete.
- Use of our platform is prohibited in jurisdictions where our services violate local laws.

3. Account Registration

- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately if you suspect unauthorized use of your account.
- We reserve the right to terminate accounts for violating these Terms or for any unauthorized use of the platform.

4. Purchases and Payments

a) Pricing

- All prices listed are in Euro and are subject to change without notice.
- Discounts, promotions, and coupon codes cannot be combined unless explicitly stated.

b) Payment Process

- Payments are processed securely through PCI-DSS-compliant third-party payment processors (Autopay, Mollie).
- By providing payment information, you authorize us to charge the specified amount for your purchase.
- Payment Methods: Payment Cards: * Visa * Visa Electron * Mastercard * MasterCard Electronic * Maestro”

c) Refunds

- Refund requests are subject to our refund policy, detailed on Refund Policy.
- Refunds may be denied if services have been accessed or partially completed.

5. Use of the Platform

a) Prohibited Activities

You agree not to:

  • Use the platform for unlawful activities or fraud.
  • Share, reproduce, or distribute course materials without our written consent.
  • Attempt to interfere with the platform’s security or functionality.

b) Intellectual Property

- All content on the platform, including course materials, logos, and trademarks, is owned by or licensed to InnovaVerse Tech Labs.
- Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

6. Educational Courses

- Access to purchased courses is provided for personal use only.
- We do not guarantee specific outcomes, certifications, or employment from using our educational content.
- Course materials may be updated periodically, and continued access is subject to platform availability.

7. Termination

We reserve the right to suspend or terminate your account or access to the platform if you:

  • Breach these Terms and Conditions.
  • Engage in fraudulent or abusive activities.
  • Fail to comply with payment obligations.

Termination does not absolve you of any outstanding fees or liabilities incurred prior to termination.

8. Disclaimers and Limitation of Liability

a) Disclaimers

- Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.
- We do not guarantee uninterrupted access to the platform or the accuracy of its content.

b) Limitation of Liability

To the maximum extent permitted by law:

  • InnovaVerse Tech Labs shall not be liable for indirect, incidental, or consequential damages arising from your use of our services.
  • Our total liability for any claims shall not exceed the amount you paid for the affected service.

9. Indemnification

You agree to indemnify and hold harmless InnovaVerse Tech Labs, its affiliates, and employees from any claims, damages, losses, or liabilities arising from:

  • Your violation of these Terms and Conditions.
  • Your misuse of the platform or services.

10. Privacy Policy

Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

As part of the use of the website, we process users' personal data for the purpose of providing services, contacting users and performing the contract. Data processing is carried out in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 (RODO), on the basis of the user's consent or for the performance of the contract, in accordance with applicable laws. Detailed information on the processing of personal data can be found in the Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, and we are not responsible for their content or privacy practices.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be effective upon posting to our website. Your continued use of the platform after changes are made signifies your acceptance of the updated Terms.

13. Governing Law

These Terms and Conditions are governed by the laws of The commonwealth of Poland. Any disputes shall be resolved exclusively in the courts of Poland.

14. Types and Scope of Services Provided Electronically

At InnovaVerse Tech Labs, we offer the following services:

  • Educational E-books: Digital e-books focused on technology and innovation, designed to help users enhance their skills and knowledge.
  • Access to Digital Content: Purchasable digital resources delivered electronically to users.
  • All services are provided electronically through our website and email, accessible at innovaverse-techlabs.com

15. Conditions for Providing Services Electronically

15.1 Technical Requirements

  • A device (PC, smartphone, or tablet) with internet access.
  • A supported web browser (e.g., Chrome, Firefox, Edge, or Safari) updated to the latest version.
  • A PDF reader for e-book files, such as Adobe Reader.
  • An active email address for communication and delivery of digital content.

15.2 Prohibited Actions

Users are strictly prohibited from:

  • Providing or sharing content of an unlawful nature.
  • Engaging in activities that disrupt the operation of our platform or infringe on the rights of other users.
  • Attempting to reverse-engineer or replicate our services or content without authorization.

We reserve the right to suspend or terminate accounts found to be in violation of these terms.

16. Terms for Entering and Terminating Agreements

16.1 Entering Agreements

By purchasing a product or service from our website, you enter into an agreement with InnovaVerse Tech Labs for the provision of the selected service. This agreement is deemed concluded upon the successful completion of the payment process and receipt of an order confirmation email.

16.2 Terminating Agreements

Users may terminate their account or discontinue services at any time by contacting our support team at contact@innovaverse-techlabs.com. We reserve the right to terminate agreements in cases of misuse or breach of these Terms & Conditions.

17. Complaint Procedure

17.1 Submitting Complaints

If you experience any issues with our services, you may file a complaint by:

  • Sending an email to contact@innovaverse-techlabs.com with the subject line "Complaint."
  • Providing the following details:
    • Your full name.
    • Order number or relevant transaction details.
    • A description of the issue.

17.2 Complaint Review Timeline

We will review all complaints within 14 calendar days of receipt. You will be notified of our resolution or if further information is required within this timeframe.

17.3 Appeals

If you are dissatisfied with the outcome of your complaint, you may appeal by responding to our initial resolution email or contacting us directly via the contact details provided.

18. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

InnovaVerse Tech Labs Miłosz Nasiadka

Email: contact@innovaverse-techlabs.com

Address: Zamkowa 5, 06-300 Przasnysz, Poland

Phone: +48 576751309