Privacy Policy

Last Updated: 19.11.2024

1. Introduction

Welcome to InnovaVerse Tech Labs. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website and use our services, including purchasing educational tech courses.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

The controller of the personal data is: InnovaVerse Tech Labs Miłosz Nasiadka, 7611562618, Zamkowa 5, 06-300 Przasnysz, Polska

2. Information We Collect

a) Information You Provide Directly

• Account Information: Name, email address, phone number, and account credentials when you create an account.
• Payment Information: Billing address, payment method details (credit card, debit card, or payment gateway information). Payment details are processed securely through PCI-DSS-compliant third-party processors.
• Course Details: Information about the courses you purchase and your progress in them.

b) Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, click patterns, and other analytics.

c) Third-Party Data Sources

If you log in or sign up using third-party platforms (e.g., Google, Facebook), we may receive basic profile information from these platforms.

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To process payments, grant access to purchased courses, and provide customer support.
• Improvement and Personalization: To improve our courses, website functionality, and user experience.
• Marketing and Communication: To send you updates, promotions, and relevant educational content (you can opt out anytime).
• Compliance and Security: To comply with legal obligations, prevent fraud, and ensure the security of our platform.

4. Sharing Your Information

We only share your data under the following circumstances:

a) Service Providers

We work with third-party vendors to facilitate our services, including:

• Payment processors (Tpay) to securely process transactions.
• Hosting and IT service providers for maintaining our website.

b) Legal Compliance

We may disclose information when required by law, such as responding to lawful requests by public authorities or regulators.

c) Business Transfers

In case of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, accounting, or regulatory obligations.

Inactive accounts and related data may be securely deleted after [insert specific time frame] unless retention is required by law.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Portability: Request access to your data and obtain a copy.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal or contractual obligations.
• Restriction of Processing: Limit how your data is processed.
• Objection: Object to data processing for direct marketing or other purposes.
• Withdraw Consent: Revoke previously given consent.

To exercise these rights, contact us at [contact@innovaverse-techlabs.com].

7. Security of Your Data

We implement industry-standard measures to protect your personal information, including encryption, access controls, and secure servers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

9. International Data Transfers

If you are accessing our services outside of [Insert Jurisdiction, e.g., the EU or US], your data may be transferred to and processed in countries with different privacy laws. We take necessary steps to ensure appropriate safeguards are in place for such transfers.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting on our website, with the updated date indicated at the top.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

InnovaVerse Tech Labs Miłosz Nasiadka

Email: contact@innovaverse-techlabs.com

Address: Zamkowa 5, 06-300, Przasnysz

Phone: +48 576751309